ALL SALES ARE FINAL, and there is no refund or exchange policy, unless you received damaged items. If you receive damaged items within your shipment, you have three (3) business days to contact us regarding the replacement of the damaged item(s).
Please visit our Returns Portal: Click Here
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Check the USPS website for tracking: Click Here
Red Lips and Cigar Sticks, LLC ships Worldwide (Internationally) through UPS.
Please visit our Shipping Policy to Learn More: Click Here
PRE-ORDER ITEMS ARE STOCKS WHICH ARE NOT ON HAND. THEREFORE, YOU’LL HAVE TO WAIT AROUND 1 TO 2 WEEKS TO RECEIVE THE ITEMS.
Please visit our PRE ORDER TERMS AND CONDITION: Click Here
Shop and earn points with our Online Store, you will love Red Lips and Cigar Sticks®, LLC, a unique boutique store!
Please visit our REWARDS PROGRAM: Click Here
Shop in person at our Studio Showroom located in Matthews, North Carolina.
Boutique Hours: (By Appointment Only)
Monday – Thursday: 4:00-8:00 PM
Saturday: 1:00-5:00 PM
Friday & Sunday: Closed
Red Lips and Cigar Sticks, LLC
1312 Matthews-Mint Hill Road, Suite 207
Matthews, NC 28105
We are located in the Wess Cason Realty Building. We're located on the 2nd floor.
Some of our items are exclusive online deals, while others are available in-store.
When you check out, you can choose between the shipping or pick up available options.
We accept the following tenders: Visa, Mastercard, American Express, Discover, to name a few.
Please see our Payment Options Policy for full details: Click Here
Get a voucher for yourself or gift one to a friend, E-Cards: Click Here
Plastic Gift Cards (In-store Pickup Only)
Give the Perfect Gift!
Come to our Showroom and get a Gift Card for yourself or gift one to a friend!
Red Lips and Cigar Sticks®, LLC
1312 Matthews-Mint Hill Road, Suite 207, Matthews, NC 28105
Copyright © 2019-2023 Red Lips and Cigar Sticks® - All Rights Reserved.
Cigar Lifestyle, Beauty & Fashion™
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