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    • Home
    • About Us
      • MEET THE OWNER
      • Press Release
    • SHOP
      • RL&CS Fashion
      • Cigar Lifestyle
      • Our Services
      • E-Gift Cards
      • Digital Products
    • Customer Service
      • Contact Us
      • Women's Size Chart
      • Rewards Program
      • Refer a Friend
      • BOOK US
      • Track Order
      • Payment Options
      • FAQ
    • Terms and Conditions
      • Privacy Policy
      • Refunds|Returns|Exchanges
      • Shipping Policy
      • Coronavirus
      • Pre Order Terms
    • Blog
  • Home
  • About Us
    • MEET THE OWNER
    • Press Release
  • SHOP
    • RL&CS Fashion
    • Cigar Lifestyle
    • Our Services
    • E-Gift Cards
    • Digital Products
  • Customer Service
    • Contact Us
    • Women's Size Chart
    • Rewards Program
    • Refer a Friend
    • BOOK US
    • Track Order
    • Payment Options
    • FAQ
  • Terms and Conditions
    • Privacy Policy
    • Refunds|Returns|Exchanges
    • Shipping Policy
    • Coronavirus
    • Pre Order Terms
  • Blog

Frequently Asked Questions

Please reach us at redlipsandcigarsticks@gmail.com if you cannot find an answer to your question.

 ALL SALES ARE FINAL, and there is no refund or exchange policy, unless you received damaged items. If you receive damaged items within your shipment, you have three (3) business days to contact us regarding the replacement of the damaged item(s). 


  Please visit our Returns Portal: Click Here


Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website. 


 Check the USPS website for tracking: Click Here


Red Lips and Cigar Sticks, LLC ships Worldwide (Internationally) through UPS.  


Please visit our Shipping Policy to Learn More: Click Here


PRE-ORDER ITEMS ARE STOCKS WHICH ARE NOT ON HAND. THEREFORE, YOU’LL HAVE TO WAIT AROUND 1 TO 2 WEEKS TO RECEIVE THE ITEMS. 


Please visit our PRE ORDER TERMS AND CONDITION: Click Here


 Shop and earn points with our Online Store, you will love Red Lips and Cigar Sticks®, LLC, a unique boutique store! 


Please visit our REWARDS PROGRAM: Click Here


We no longer have a physical storefront, warehouse, workspace, AKA The "Studio Showroom" as of March 2024.


No, Only Shipping Offered.


We accept the following tenders: Visa, Mastercard, American Express, Discover, to name a few. 


Please see our Payment Options Policy for full details: Click Here  


Get a voucher for yourself or gift one to a friend, E-Cards: Click Here



  • Home
  • RL&CS Fashion
  • Cigar Lifestyle
  • Our Services
  • Digital Products
  • Contact Us
  • BOOK US
  • Track Order
  • Privacy Policy
  • Refunds|Returns|Exchanges
  • Shipping Policy
  • Coronavirus

Red Lips and Cigar Sticks®, LLC

Copyright © 2019-2023 Red Lips and Cigar Sticks® - All Rights Reserved.

Cigar Lifestyle, Beauty & Fashion™

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